Account

Do I need to create an account?
No, you do not need to create an account to shop with us. You can place an order as a guest.

How do I create an account?
You can create an account anytime by going to our account registration page and filling in your details.

Will an account be created automatically when I place my first order?
Yes. When you place your first order, an account will be created automatically using the details you provide at checkout.

What are the benefits of having an account?

• View your order history

• Track your order status more easily

• Save your delivery details for faster checkout

• Manage returns or replacements faster

How do I reset my password?
Click on “Forgot password?” on the login page and follow the instructions. You’ll receive an email with a link to reset your password.

I didn’t receive the password reset email, what should I do?
Please check your spam/junk folder. If you still haven’t received it after a few minutes, contact us at [e-mail].

Can I change the email address linked to my account?
Yes, log in to your account, go to account settings, and update your email address.

Can I delete my account?
Yes. If you wish to delete your account, please email us at [e-mail] and we will process your request.